Concentrix Work From Home Jobs for Customer Support Voice and Non-Voice
Concentrix Hiring Customer support Voice, Non-Voice. Are you a Fresher? Keen to join customer support jobs. Any 12th-passed candidates are eligible to apply. Concentrix has a great offer for you. Selected candidates are ready to Work From Home at your base location. Interested candidates are to fill out the application online only. More details are given below.
Name of the Company: Concentrix
Job Role: Voice / Non-Voice Customer Support Advisor
No.of Openings: 40+
Education Qualification: Diploma / 12th Pass / Any Graduation (Any specialization) from a recognized university
Experience: Freshers/ Experienced
Key Skills:
- Strong customer service skills are essential for both roles.
- Excellent Communication Skills
- Flexibility to work in 24*7 environment
- The ability to analyze customer issues, identify solutions, and resolve problems is fundamental
- Managing time effectively is crucial to ensure that customer inquiries are addressed promptly and efficiently
Job Description For Voice Support
- As a voice support advisor will provide assistance and support to customers through phone calls.
- Customer Interactions and issue resolutions in our Customer Relationship Management system
Job Description For Non-Voice Support
- For chat or email support as a non-voice support advisor, will provide assistance through written channels, such as chat or email.
- Voice and non-voice advisors should be adept at problem-solving and providing effective solutions to customer issues.
- Understand and stay updated on the products or services offered by our clients to provide accurate information and support.
- Written communication skills like grammar, spelling, and strong written communication skills are mandatory
Salary: Competitive as per the company norms
Location: Multiple Locations
How to Apply: Click Here
All the best!
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